HelpHive Privacy Policy

Last updated: September 2025

1. Introduction

This Privacy Policy explains how HelpHive collects, uses, and protects your information when you use our platform.

2. Information We Collect

• Account Information: such as your name, email address, and profile details.
• Job Information: including job postings, applications, and messages you exchange.
• Location Information: if you choose to provide a job location or use location-based filters.
• Usage Data: such as app interactions and device information.

3. How We Use Your Information

We use your information to:

• Provide and improve the HelpHive service.
• Enable communication between job posters and workers.
• Send important updates, notifications, and support messages.
• Maintain safety and prevent misuse of the platform.

4. How We Share Information

We do not sell your personal information. We may share information:

• With other users when necessary to connect posters and workers.
• With service providers that help operate our platform (e.g., hosting, analytics, chat services).
• If required by law or to protect our rights and users' safety.

5. Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

You may update your profile information at any time. You may also request deletion of your account by contacting us.

7. Security

We use reasonable measures to protect your information, but no system is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "last updated" date.

9. Contact Us

If you have questions, contact us at: support@helphive.app